Store Policies

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal cheque. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

Andy makes each shaft by hand and wants it to have a long life and deliver the nastiest checks. If You shaft does not preform like you think it should or you are unhappy with it in anyway please call Andy or shoot him an email. To simplify: If you think your shaft should have lasted longer let me know and I’ll make it right!

Delivery Information

Andy makes each shaft to order and this takes time. Depending on how custom your shaft is will depend on how fast it goes out the door. Call or email anytime to check on it’s status.

Prices

Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone, e-mail or letter,then it will be dealt with promptly (Andy will reply to you personally). It will then be dealt with confidentially, and effectively.